New research led by Lancaster University into ‘responsible’ cybersecurity suggests the wellbeing of those in cybersecurity roles should be a key consideration for firms’ security strategies due to the level of burn out amongst those in high-pressure roles.
The new study is based on 20 in-depth interviews with senior cybersecurity professionals from a range of organisations and sectors. Researchers use their findings to outline a new model for organisations to follow that illustrates the multiple layers of cybersecurity required in a modern firm.
Using responses and insights from the participants who had between five and 30 years’ experience in the cybersecurity sector, the research team, identifed five different ‘layers’ of responsible cybersecurity needed for an organisation to act responsibly and be adequately protected.
Niki Panteli, Professor of Digital Business at Lancaster University Management School. said: “Our study highlights interesting findings for the cybersecurity sector to consider but perhaps the most concerning is the level of burnout that was reported amongst our interviewees and the risks this presents to not only individuals’ health, but that of organisations and wider society.
“Our data suggests that if firms want to act responsibly with their cybersecurity, there is a pressing need to foster a culture that prioritises employee wellbeing and a work-life balance, so that cybersecurity professionals can perform at their best without compromising their health.”